Subject: Ticket Assigned - Conversation with ~Des
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 06:59:19 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ~Des ~Des                    Good morning. I’d like to follow up my order.           10:49 AM, 30th Mar                     ~Des                             10:49 AM, 30th Mar                     ~Des                    Supposedly should’ve arrive yesterday. But we didn’t receive anything           10:50 AM, 30th Mar                   Mais                   Hi Desiree, Good Morning. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           10:51 AM, 30th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           10:51 AM, 30th Mar                   Mais                   Please give me a minute to check.           10:51 AM, 30th Mar                   Mais                   Could you please confirm your contact number and your address?           10:51 AM, 30th Mar                     ~Des                    052 515 8990 Unit 3309-Al Qadesia Tiger Bldg. Sharjah.           10:52 AM, 30th Mar                     ~Des                             10:53 AM, 30th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             10:53 AM, 30th Mar                   Mais                   We will get in touch with you at the soonest we can           10:53 AM, 30th Mar                     ~Des                    Some of the items remarked as arrived at destination. However, we didn’t receive anything yet.           10:54 AM, 30th Mar                   Mais                   Please accept our full apology for the delay, and kindly allow us the time so that we can do the needful           10:54 AM, 30th Mar                   Mais                   Is there anything else I can assist you with?           10:56 AM, 30th Mar                     ~Des                    Please keep me posted when is the exact delivery schedule. Because, most of the time we aren’t at home.           10:56 AM, 30th Mar                     ~Des                    Cause we really expect the items to be delivered yesterday.           10:56 AM, 30th Mar                   Mais                   Sure, please be assured that we will update you at the soonest and we will do our best to contact you and deliver your order as soon as we can.           10:57 AM, 30th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           10:59 AM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5949304