Subject: Ticket Assigned - Conversation with Neha
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 06:58:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Neha Neha                    Hi           10:49 AM, 30th Mar                   Mais                   Hi Neha, Good Morning. Thank you for contacting Max. My name is Mais. We would be happy to help you.           10:50 AM, 30th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           10:53 AM, 30th Mar                     Neha                    I ordered the dress online 10 days ago but still I don't get the message from your store.. when will I get my order           10:53 AM, 30th Mar                     Neha                    I m regular costmor           10:54 AM, 30th Mar                     Neha                    What is the resone for no response           10:55 AM, 30th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you. This 
 is definitely not the experience we wish you had when shopping on our website.           10:55 AM, 30th Mar                   Mais                   We would like to inform you that your order 9421198374 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           10:55 AM, 30th Mar                   Mais                   In case you did not receive the SMS, you can use this conversation as a proof to collect your tiems           10:56 AM, 30th Mar                     Neha                    Ok           10:56 AM, 30th Mar                     Neha                    Thank you so much           10:56 AM, 30th Mar                   Mais                   Is there anything else I can assist you with?           10:57 AM, 30th Mar                     Neha                    No thanks           10:57 AM, 30th Mar                   
 Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           10:58 AM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5949299