Subject: Ticket Assigned - Conversation with Hi My Name Is Zain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 06:53:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi My Name Is Zain Hi My Name Is Zain                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi my name is zain, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422813275 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:41 AM, 30th Mar                   Mais                   Hi Zain, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           10:43 AM, 30th Mar                   Mais                   We can see that you have contacted us regarding your order 9422813275           10:44 AM, 30th Mar                     Hi My Name Is Zain                    I just want to know what time can I pick it up           10:44 AM, 30th Mar                     Hi My Name Is Zain                    Hi           10:44 AM, 30th Mar                   Mais                   Please give me a minute to check.           10:47 AM, 30th Mar                     Hi My Name Is Zain                    ???????           10:47 AM, 30th Mar                   Mais                   We would like to inform you that your order 9422813275 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           10:48 AM, 30th Mar                   Mais                   In case you did not receive the SMS, you can use this conversation as a proof to collect your items           10:48 AM, 30th Mar                     Hi My Name Is Zain                    Thank you           10:48 AM, 30th Mar                   Mais                   Is there anything else I can assist you with?           10:49 AM, 30th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           10:53 AM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5949285