Subject: Ticket Assigned - Conversation with Soumya Saji
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 12:47:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Soumya Saji Soumya Saji                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi soumya saji, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4722521089 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0328230004939     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:40 PM, 29th Mar                   Mais                   Hi Soumya, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:41 PM, 29th Mar                   Mais                   We can see that you have contacted us regarding your order 4722521089           04:41 PM, 29th Mar                   Mais                   As per our records the order has been delivered on 28-3-23, could you please confirm this?           04:41 PM, 29th Mar                     Soumya Saji                    Order is delivered.  But i didn't get shukran points.           04:42 PM, 29th Mar                     Soumya Saji                    Hello           04:44 PM, 29th Mar                     Soumya Saji                    Are you there?           04:44 PM, 29th Mar                     Soumya Saji                    Pls reply.           04:44 PM, 29th Mar                   Mais                   Kindly note that once the order status will be updated you will receive the points.           04:44 PM, 29th Mar                   Mais                   Please allow us 24 hours as a maximum.           04:44 PM, 29th Mar                   Mais                   Is there anything else I can assist you with?           04:46 PM, 29th Mar                     Soumya Saji                    Ok           04:46 PM, 29th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:47 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5945246