Subject: Ticket Assigned - Conversation with ?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 12:02:12 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hello           03:51 PM, 29th Mar                     ?                    I received my order today , not satisfied about the size , so i want to exchange all the items please           03:53 PM, 29th Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:53 PM, 29th Mar                   Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and then you can re order the items you wish with your specified size.  Otherwise, you can return the items to the store and you can check with them about their return/exchange policy.           03:53 PM, 29th Mar              
        ?                    Can you confirm about if the store has an exchange policy !!!! Because i need all the items but different size           03:55 PM, 29th Mar                   Mais                   Kindly note that you can check with the store team regarding their exchange/return policy           03:57 PM, 29th Mar                   Mais                   Is there anything else I can assist you with?           03:58 PM, 29th Mar                     ?                    No ??           03:59 PM, 29th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:01 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944970