Subject: Ticket Assigned - Conversation with Jocelyn
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 11:52:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jocelyn Jocelyn                    Hi           03:37 PM, 29th Mar                   Mais                   Hi Jocelyn, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:40 PM, 29th Mar                     Jocelyn                    Hi just want to ask my order           03:40 PM, 29th Mar                     Jocelyn                    I placed yesterday yesterday and on portal it should be today           03:41 PM, 29th Mar                     Jocelyn                    Because i didnt receive any msg also           03:41 PM, 29th Mar                   Mais                   Please give me a minute to check.           03:45 PM, 29th Mar                   Mais                   We would like to inform you that your order 9422653575 is now ready for collection.  Kindly make sure to have your ID or Passport
 , during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           03:46 PM, 29th Mar                   Mais                   In case you did not receive the SMS, you can use this conversation as a proof to collect your items.           03:46 PM, 29th Mar                   Mais                   Is there anything else I can assist you with?           03:47 PM, 29th Mar                     Jocelyn                    I didnt receive msg           03:48 PM, 29th Mar                     Jocelyn                    That is the problem           03:48 PM, 29th Mar                   Mais                   In case you did not receive the SMS, you can use this conversation as a proof to collect your items.           03:50 PM, 29th Mar                     Jocelyn                    Ok thanks           03:50 PM, 29th Mar                   Mais                   Is there anything else I can assist you with?          
  03:51 PM, 29th Mar                     Jocelyn                    No thanks           03:51 PM, 29th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:51 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944892