Subject: Ticket Assigned - Conversation with Shaheed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 11:15:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shaheed Shaheed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi shaheed, what do you need help with? Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi shaheed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422487313 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032823001687     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:59 PM, 29th Mar                     Shaheed                    Helloo           02:59 PM, 29th Mar                     Shaheed                    Helloo           03:00 PM, 29th Mar                   Mais                   Hi Shaheed, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:01 PM, 29th Mar                   Mais                   We can see that you have contacted us regarding your order 9422487313           03:01 PM, 29th Mar                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           03:01 PM, 29th Mar                     Shaheed                    Hellloooo           03:03 PM, 29th Mar                   Mais                   Sorry for this delay, regarding the order 9422487313, could you please confirm your contact number and your address?           03:03 PM, 29th Mar                     Shaheed                    Helllllooooooooooo           03:03 PM, 29th Mar                   Mais                   Sorry for this delay, regarding the order 9422487313, could you please confirm your contact number and your address?           03:04 PM, 29th Mar                     Shaheed                    0553866154           03:04 PM, 29th Mar                     Shaheed                    Address is same but office hours are  8 to 2 pm           03:04 PM, 29th Mar                     Shaheed                    I need the delivery before 2 pm           03:05 PM, 29th Mar                     Shaheed                    Are you there?           03:05 PM, 29th Mar                     Shaheed                    Hellloooooooooo           03:06 PM, 29th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:07 PM, 29th Mar                   Mais                   We will get in touch with you at the soonest we can           03:07 PM, 29th Mar                     Shaheed                    Helllloooo           03:08 PM, 29th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.           03:09 PM, 29th Mar                   Mais                   We will get in touch with you at the soonest we can           03:09 PM, 29th Mar                   Mais                   Is there anything else I can assist you with?           03:10 PM, 29th Mar                     Shaheed                    Helloooooooooooooooooooooo           03:10 PM, 29th Mar                   Mais                   Kindly note that we will raise your issue to the courier team in order to deliver your order at the soonest.           03:11 PM, 29th Mar                   Mais                   Is there anything else I can assist you with?           03:13 PM, 29th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:15 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944621