Subject: Ticket Assigned - Conversation with Namiya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 10:46:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Namiya Namiya                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi namiya, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:38 PM, 29th Mar                   Mais                   Hi Namiya, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:39 PM, 29th Mar                     Namiya                    Order 9422625785           02:39 PM, 29th Mar                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           02:39 PM, 29th Mar                     Namiya                    I would like to return all the items except the navy blue solid round neck top with  balloon sleeves           02:40 PM, 29th Mar                     Namiya                    Thank you           02:42 PM, 29th Mar                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 9422625785 dated on 29-3-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           02:43 PM, 29th Mar                   Mais                   Is there anything else I can assist you with?           02:45 PM, 29th Mar                     Namiya                    No thanks so much           02:46 PM, 29th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:46 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944442