Subject: Ticket Assigned - Conversation with Yogesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 13:28:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yogesh Yogesh                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi yogesh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9419038153 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  941903853 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  94121903853 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9421903853 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM535429467     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0529149961            05:15 PM, 28th Mar                   Mais                   Hi Yogesh, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:16 PM, 28th Mar                   Mais                   We can see that you have contacted us regarding your order 9421903853           05:16 PM, 28th Mar                     Yogesh                    When will u get my order           05:16 PM, 28th Mar                     Yogesh                    It's been more than week           05:16 PM, 28th Mar                   Mais                   Could you please confirm your contact number?           05:17 PM, 28th Mar                     Yogesh                    0529149961           05:17 PM, 28th Mar                   Mais                   Could you please confirm if you have received any code?           05:17 PM, 28th Mar                     Yogesh                    No           05:17 PM, 28th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             05:18 PM, 28th Mar                   Mais                   We will get in touch with you at the soonest we can           05:18 PM, 28th Mar                     Yogesh                    How many more days will be taken just to deliver a lower and 2 t shiet           05:18 PM, 28th Mar                   Mais                   Please allow us 24 hours as a maximum           05:19 PM, 28th Mar                     Yogesh                    Please do i need that           05:20 PM, 28th Mar                   Mais                   Sure we will try our best to solve this issue and process the order at the soonest we can           05:20 PM, 28th Mar                   Mais                   Is there anything else I can assist you with?           05:21 PM, 28th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:28 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5939565