Subject: Ticket Assigned - Conversation with Chirag
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 12:31:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chirag Chirag                    Hi           04:24 PM, 28th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:24 PM, 28th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:24 PM, 28th Mar                     Chirag                    1           04:24 PM, 28th Mar                   Centrepoint UAE whatsapp bot                    Hello Chirag , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:24 PM, 28th Mar                     Chirag                    1           04:24 PM, 28th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:24 PM, 28th Mar                     Chirag                    9422289458           04:24 PM, 28th Mar                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            04:24 PM, 28th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:24 PM, 28th Mar                     Chirag                    2           04:25 PM, 28th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:25 PM, 28th Mar                     Chirag                    1           04:25 PM, 28th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:25 PM, 28th Mar                     Chirag                    [email-masked]           04:25 PM, 28th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:25 PM, 28th Mar                   Mais                   Hi Chirag, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:26 PM, 28th Mar                   Mais                   We can see that you have contacted us regarding your order 9422289458           04:26 PM, 28th Mar                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             04:27 PM, 28th Mar                   Mais                   We will get in touch with you at the soonest we can           04:27 PM, 28th Mar                     Chirag                    Ok thanks           04:27 PM, 28th Mar                     Chirag                    Its been 2 days           04:28 PM, 28th Mar                   Mais                   Please be assured that we will do our best to process the order at the soonest           04:29 PM, 28th Mar                   Mais                   And you will receive a message when the order will be ready for collection.           04:29 PM, 28th Mar                     Chirag                    Ok thanks           04:29 PM, 28th Mar                   Mais                   Is there anything else I can assist you with?           04:30 PM, 28th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:31 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5939191