Subject: Ticket Assigned - Conversation with Alishba Anam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 11:18:56 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alishba Anam Alishba Anam                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  alishba anam Bot:  Hi alishba anam, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422362226 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032823000050     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  00971-561651465            03:13 PM, 28th Mar                     Alishba Anam                    Ok           03:13 PM, 28th Mar                   Mais                   Hi Alishba, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:14 PM, 28th Mar                   Mais                   We can see that you have contacted us regarding your order 9422362226           03:14 PM, 28th Mar                     Alishba Anam                    Hi , can u please change the order status to delivered           03:14 PM, 28th Mar                     Alishba Anam                    I want to place request for return an item           03:14 PM, 28th Mar                   Mais                   Sure we will, and could you please share with us the names of the items you want to return and we will arrange the return from our end to avoiding any delays.           03:15 PM, 28th Mar                     Alishba Anam                    Both of them.           03:16 PM, 28th Mar                     Alishba Anam                    Please           03:16 PM, 28th Mar                     Alishba Anam                    Only two items in this order. Need to return both           03:16 PM, 28th Mar                     Alishba Anam                    Thank you so much.  I will place a new order soon :)           03:17 PM, 28th Mar                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 9422362226 dated on 28-3-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           03:17 PM, 28th Mar                     Alishba Anam                    Thank you so much.           03:17 PM, 28th Mar                     Alishba Anam                    So kind of you           03:18 PM, 28th Mar                   Mais                   Is there anything else I can assist you with?           03:18 PM, 28th Mar                     Alishba Anam                    Nep thats all           03:18 PM, 28th Mar                     Alishba Anam                    Thank you ?           03:18 PM, 28th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:18 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5938660