Subject: Ticket Assigned - Conversation with Suha?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 13:23:32 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Suha? Suha?                    hi           05:15 PM, 27th Mar                   Mais                   Hi Suha, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:16 PM, 27th Mar                     Suha?                    i order one item and i receive another one           05:16 PM, 27th Mar                     Suha?                             05:16 PM, 27th Mar                     Suha?                    and i receive this           05:17 PM, 27th Mar                     Suha?                             05:17 PM, 27th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           05:18 PM, 27th Mar                   Mais                   We can arrange a r
 eturn process for this item and you will receive the refund, could you please confirm your wish about this?           05:18 PM, 27th Mar                     Suha?                    i will receive all the amount?           05:19 PM, 27th Mar                   Mais                   Yes sure.           05:19 PM, 27th Mar                     Suha?                    coz thi is not my mistake           05:19 PM, 27th Mar                     Suha?                    ok           05:19 PM, 27th Mar                   Mais                   Sure we will refund the amount after collecting the item, please allow me a minute to arrange the collection.           05:20 PM, 27th Mar                     Suha?                    confirm to return the item           05:20 PM, 27th Mar                     Suha?                    ok           05:20 PM, 27th Mar                   Mais                   We would like to inform you that a return request has been created for the product from the order N
 o. 9422166358 dated on 27-3-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           05:21 PM, 27th Mar                     Suha?                    ok           05:22 PM, 27th Mar                     Suha?                    thanks dear           05:22 PM, 27th Mar                   Mais                   Is there anything else I can assist you with?           05:22 PM, 27th Mar                     Suha?                    no thanks alot           05:22 PM, 27th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:23 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5933636