Subject: Ticket Assigned - Conversation with Saleha
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 13:17:55 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saleha Saleha                    .           05:10 PM, 27th Mar                     Saleha                    Hello           05:10 PM, 27th Mar                     Saleha                    I wanted to get an update on my order, as It was said that I could collect my order today. Yet still I haven't revived any message to receive it           05:10 PM, 27th Mar                     Saleha                    Could you tell me when will be able to?           05:11 PM, 27th Mar                   Mais                   Hi Saleha, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:11 PM, 27th Mar                   Mais                   Please give me a minute to check.           05:11 PM, 27th Mar                     Saleha                    Sure           05:14 PM, 27th Mar                   Mais              
      We would like to inform you that your order 9421995655 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           05:14 PM, 27th Mar                     Saleha                    Sure thank you so much           05:15 PM, 27th Mar                   Mais                   In case you did not receive the SMS, you can use this conversation as a proof to collect your items           05:15 PM, 27th Mar                     Saleha                    Sure, thanks           05:15 PM, 27th Mar                   Mais                   Is there anything else I can assist you with?           05:15 PM, 27th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:17 PM, 27th Mar                                          View conversation in Freshchat 
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5933601