Subject: Ticket Assigned - Conversation with Dr Usama
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 10:40:26 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dr Usama Dr Usama                    Good afternoon           02:28 PM, 27th Mar                     Dr Usama                    I had an online 2 orders 3 days ago, still not ready Why???           02:29 PM, 27th Mar                     Dr Usama                             02:29 PM, 27th Mar                   Mais                   Hi Dr. Usama, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:30 PM, 27th Mar                   Mais                   Please give me a minute to check.           02:30 PM, 27th Mar                     Dr Usama                    Ok           02:31 PM, 27th Mar                   Mais                   We would like to inform you that your order 8421885804 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:33 PM, 27th Mar                   Mais                   As well the order 8421884211 is ready for collection from the store.           02:33 PM, 27th Mar                   Mais                   In case you did not receive the SMS, you can use this conversation as a proof to collect your items.           02:34 PM, 27th Mar                     Dr Usama                    Ok the           02:34 PM, 27th Mar                     Dr Usama                    My mobile kuwait ID can works??           02:35 PM, 27th Mar                   Mais                   Could you please elaborate your query?           02:35 PM, 27th Mar                     Dr Usama                    I don’t have my civil ID now, can i use the mobile application KUWAIT ID??           02:36 PM, 27th Mar                   Mais                   Could you please confirm if you have passport?           02:38 PM, 27th Mar                     Dr Usama                    Ok thx           02:38 PM, 27th Mar                   Mais                   Is there anything else I can assist you with?           02:39 PM, 27th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:40 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5932554