Subject: New Reply Received - Re: Your payment is being processed
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 10:10:37 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: Your payment is being processed  Ticket comment <div>Hi</div>
<div> I made that payment using my cash back credit.</div>
<div>Attaching the details.</div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTgyMDcwNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pFpw0wvdlaPYGx4-xDlGYsO13191Wm-QE0_1inbUe50" data-id="2044015820706"><br><img alt="image1.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTgyMDcwNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.D1k0OYBGPTvdghZwnZ58zp8r-yczlXTPTXCDowNB484" data-id="2044015820707"><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 27 Mar 2023, at 2:26 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Amy​,</div>
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<div dir="ltr">Thank you for reaching out to ​Max.<br><br>We sincerely apologize for any inconvenience caused ​and for the delay.</div>
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<div dir="ltr">We kindly ask you to please share with us debit confirmation as the relevant team has confirmed to us that there is no order placed and the amount is not captured from our end against the order id 9419854713.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5859269