Subject: Ticket Assigned - Conversation with Sana Arshad
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 09:41:53 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sana Arshad Sana Arshad                    Hi           01:18 PM, 27th Mar                     Sana Arshad                    I need to track my order           01:19 PM, 27th Mar                   Mais                   Hi Sana, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           01:19 PM, 27th Mar                   Mais                   Could you please confirm your contact number?           01:19 PM, 27th Mar                     Sana Arshad                    0588131460           01:19 PM, 27th Mar                   Mais                   Could you please confirm if you have received any code?           01:21 PM, 27th Mar                     Sana Arshad                    No           01:22 PM, 27th Mar                     Sana Arshad                    I didn’t receive it           01:22 PM, 27th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             01:23 PM, 27th Mar                   Mais                   We will get in touch with you at the soonest we can           01:23 PM, 27th Mar                   Mais                   You can also track the delivery of the order via the website https://bit.ly/3OJQejg through the tracking number LM398036666           01:23 PM, 27th Mar                     Sana Arshad                    Ok           01:24 PM, 27th Mar                     Sana Arshad                    Do you have the order details           01:24 PM, 27th Mar                   Mais                   Please allow me a minute           01:26 PM, 27th Mar                   Mais                   We would like to inform you that the order has been placed on 25-3-23 and you have ordered 2 items Floral Print Tiered Midi Dress and Textured Head Towel with Button Detail - 66x25 cms           01:30 PM, 27th Mar                     Sana Arshad                    Ok           01:31 PM, 27th Mar                     Sana Arshad                    So when will I able to collect it           01:31 PM, 27th Mar                     Sana Arshad                    I need it today           01:31 PM, 27th Mar                     Sana Arshad                    As the delivery date is today           01:32 PM, 27th Mar                   Mais                   Please allow us the time and we will raise the issue to the courier team in order to collect your order at the soonest           01:33 PM, 27th Mar                   Mais                   Is there anything else I can assist you with?           01:35 PM, 27th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           01:41 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5932150