Subject: Ticket Assigned - Conversation with Asma Sharif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 07:03:18 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Asma Sharif Asma Sharif                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  asma sharif Bot:  Hi asma sharif, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7822288237 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0327230002923     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97337117220            10:55 AM, 27th Mar                   Mais                   Hi Asma, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           10:57 AM, 27th Mar                   Mais                   We can see that you have contacted us regarding your order 7822288237           10:57 AM, 27th Mar                     Asma Sharif                    Yes           10:57 AM, 27th Mar                   Mais                   We have checked for you and found via your order tracking number that your order 7822288237 has been out for delivery on 27-3-23, and we hope it will be delivered to you as soon as possible.           10:58 AM, 27th Mar                     Asma Sharif                    Please could you ask the delivery person to deliver between 3 - 4 pm           10:58 AM, 27th Mar                     Asma Sharif                    I am at work           10:58 AM, 27th Mar                     Asma Sharif                    Usually they deliver in the evening but I am not sure how it works in ramadan           10:58 AM, 27th Mar                   Mais                   Kindly note that the courier will contact you before delivering the order, so please arrange with him to deliver your items at your specified time.           10:59 AM, 27th Mar                     Asma Sharif                    OK sure thanks           11:01 AM, 27th Mar                   Mais                   Is there anything else I can assist you with?           11:01 AM, 27th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           11:03 AM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5931314