Subject: Ticket Assigned - Conversation with Abegail Balanon
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 12:42:56 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abegail Balanon Abegail Balanon                    Hi ma'am/sie. Good day. I just want to update about my refund its been a weeks.           04:18 PM, 25th Mar                   Mais                   Hi Abegail , Good Evening. Thank you for contacting Max. My name is Mais. I will be happy to assist you.           04:21 PM, 25th Mar                   Mais                   Could you please confirm if this is the intended order 8419617878?           04:22 PM, 25th Mar                     Abegail Balanon                    What is that?           04:23 PM, 25th Mar                     Abegail Balanon                    I dont u derstand           04:23 PM, 25th Mar                     Abegail Balanon                    I dont understand.           04:23 PM, 25th Mar                   Mais                   Could you please elaborate your query so that we can assi
 st you further           04:24 PM, 25th Mar                     Abegail Balanon                    I said to you last week again i returned the item they get already the item but my refund money. I did not get yet.           04:25 PM, 25th Mar                     Abegail Balanon                    Its been a week since.           04:25 PM, 25th Mar                     Abegail Balanon                    They said they process it fir 5 days           04:25 PM, 25th Mar                     Abegail Balanon                    They get the item right away but my cash refund its take time no update at all.           04:26 PM, 25th Mar                   Mais                   Could you please confirm if this is the intended order 8419617878?           04:27 PM, 25th Mar                     Abegail Balanon                    I dont know what is that a code?           04:28 PM, 25th Mar                   Mais                   Kindly note that in this order 8419617878 you have returned the it
 ems Printed T-shirt with Crew Neck and Short Sleeves, could you please confirm that?           04:29 PM, 25th Mar                     Abegail Balanon                    Yes.           04:30 PM, 25th Mar                   Mais                   And we would like to inform you that we have processed the refund of amount 1.63 KWD in your My Credit wallet. You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           04:30 PM, 25th Mar                     Abegail Balanon                    Its a 7pcs tshirt i returned           04:31 PM, 25th Mar                     Abegail Balanon                    Okay thank u so much..           04:32 PM, 25th Mar                     Abegail Balanon                    I recieved now           04:32 PM, 25th Mar                   Mais                  
  Kindly note that as per our records you have ordered just 2 items from this Printed T-shirt with Crew Neck and Short Sleeves           04:32 PM, 25th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:33 PM, 25th Mar                     Abegail Balanon                    Its a 6 pcs tshirt           04:34 PM, 25th Mar                     Abegail Balanon                             04:35 PM, 25th Mar                     Abegail Balanon                             04:36 PM, 25th Mar                     Abegail Balanon                             04:36 PM, 25th Mar                     Abegail Balanon                             04:36 PM, 25th Mar                   Mais                   Kindly note that regarding the order 8419617860 which is related to the tracking number LND3380831555652 which is shared in the firs image, we would like to inform you that you have ordered 1 item from this Printed Crew Neck T-shir
 t with Short Sleeves, and we have processed the refund of amount 2 KWD in your My Credit wallet.           04:38 PM, 25th Mar                   Mais                   As well, kindly note that regarding the order 8419620412 which is related to the tracking number LND7298988013957 which is shared in the firs image, we would like to inform you that you have ordered 1 item from thisPrinted Crew Neck T-shirt with Short Sleeves, and we have processed the refund of amount 2 KWD in your My Credit wallet.           04:39 PM, 25th Mar                     Abegail Balanon                    Ok then i will wait the other refund item           04:40 PM, 25th Mar                   Mais                   Is there anything else I can assist you with?           04:41 PM, 25th Mar                     Abegail Balanon                    Nothing thank u           04:41 PM, 25th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day
 !           04:42 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5923289