Subject: Ticket Assigned - Conversation with Rijesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 12:29:06 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rijesh Rijesh                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi rijesh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  0 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  0 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi rijesh, what do you need help with? Customer:  ?Store Location Bot:    Looking for a  Centrepoint Stores near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:21 PM, 25th Mar                     Rijesh                    Im try make online payment           04:21 PM, 25th Mar                     Rijesh                    But payment comming declined in your app           04:22 PM, 25th Mar                   Mais                   Hi Rijesh, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:26 PM, 25th Mar                   Mais                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           04:26 PM, 25th Mar                   Mais                   Is there anything else I can assist you with?           04:27 PM, 25th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:28 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5923181