Subject: Ticket Assigned - Conversation with ?
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 11:17:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    One of the item is not showing in return           02:50 PM, 25th Mar                     ?                    How can i return then           02:51 PM, 25th Mar                     ?                    I just want to change the size           02:51 PM, 25th Mar                     ?                    If i visit the store in person , can i return then ?           02:53 PM, 25th Mar                   Mais                   Hi Muthairak, Good Afternoon, Thank you for contacting Max. My name is Mais I will be happy to help you!           02:56 PM, 25th Mar                   Mais                   Could you please share with us the name of the item you want to return as it is on the site?           02:57 PM, 25th Mar                     ?                    Sure           02:57 PM, 25th Mar                     ?                    I want size 18 in both           02:57 PM, 25th Mar                   Mais                   Could you please share with us images bout the items showing that they are still in their original packaging           03:02 PM, 25th Mar                     ?                    Yes sure           03:02 PM, 25th Mar                     ?                             03:03 PM, 25th Mar                     ?                             03:03 PM, 25th Mar                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:08 PM, 25th Mar                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 9421700874 dated on 25-3-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           03:09 PM, 25th Mar                   Mais                   Is there anything else I can assist you with?           03:12 PM, 25th Mar                     ?                    But I’ve payed through tabby so I’m confused about the payment           03:12 PM, 25th Mar                   Mais                   The amount will be refunded to the same card which you paid from           03:14 PM, 25th Mar                   Mais                   Is there anything else I can assist you with?           03:15 PM, 25th Mar                     ?                    Ok           03:16 PM, 25th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:17 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5922694