Subject: Ticket Assigned - Conversation with Ahmed Fawzy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 14:21:01 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmed Fawzy Ahmed Fawzy                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  ahmed fawzy Bot:  Hi ahmed fawzy, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421270727 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0569610797            06:13 PM, 24th Mar                   Mais                   Hi Ahmed, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:14 PM, 24th Mar                   Mais                   We can see that you have contacted us regarding your order 9421270727           06:15 PM, 24th Mar                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             06:17 PM, 24th Mar                   Mais                   We will get in touch with you at the soonest we can           06:17 PM, 24th Mar                   Mais                   Is there anything else I can assist you with?           06:18 PM, 24th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:20 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5919415