Subject: Ticket Assigned - Conversation with Abdallah Younis
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 14:20:42 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdallah Younis Abdallah Younis                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi abdallah younis, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:07 PM, 24th Mar                   Mais                   Hi Abdallah, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:08 PM, 24th Mar                   Mais                   We can see that you have contacted us regarding refund information, could you please elaborate your query?           06:08 PM, 24th Mar                     Abdallah Younis                    Hello           06:08 PM, 24th Mar                     Abdallah Younis                    Please for refund may you refund it to tabby account           06:09 PM, 24th Mar                     Abdallah Younis                    Not to shokran           06:09 PM, 24th Mar                   Mais                   Could you please confirm if this is the intended order9421370296?           06:10 PM, 24th Mar                     Abdallah Younis                    Yes pls           06:10 PM, 24th Mar                   Mais                   We will create a new return request for the items and the refund will be processed to your Tabby           06:12 PM, 24th Mar                   Mais                   Could you please confirm your wish about this?           06:12 PM, 24th Mar                     Abdallah Younis                    Yes please refund it to tabby thank you           06:13 PM, 24th Mar                   Mais                   Please give me a minute to check.           06:14 PM, 24th Mar                   Mais                   We would like to inform you that we have created a new return request and the amount will be refunded to your bank account.           06:17 PM, 24th Mar                   Mais                   Is there anything else I can assist you with?           06:18 PM, 24th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:20 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5919413