Subject: Ticket Assigned - Conversation with dubesimba
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 12:25:23 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dubesimba dubesimba                    Hello           04:15 PM, 24th Mar                   Mais                   Hi Dubesimba, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:17 PM, 24th Mar                     dubesimba                    I placed an online order  but i want to change the size of 3 items from a Large to a Medium....order # 9421733190           04:18 PM, 24th Mar                     dubesimba                    Is it possible to change the sizes?           04:19 PM, 24th Mar                     dubesimba                             04:21 PM, 24th Mar                   Mais                   We regret to inform you that we do not have online exchange option available at this time, however we can arrange a return process for the items through the online and you will receive the refund and
  then you can re order the items you wish with your specified size.  Otherwise, you can return the items to the store and you can check with them about their return/exchange policy.           04:22 PM, 24th Mar                     dubesimba                    Change size from a Large to a Medium           04:22 PM, 24th Mar                     dubesimba                    Okay noted           04:22 PM, 24th Mar                     dubesimba                    Thank you           04:23 PM, 24th Mar                   Mais                   Is there anything else I can assist you with?           04:24 PM, 24th Mar                     dubesimba                    No thank you           04:24 PM, 24th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:25 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5
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