Subject: New Reply Received - Conversation with Chloe Nixon
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 11:10:28 +0000 (UTC)

Hi Mais Hasan,  The customer has responded to the ticket.  Conversation with Chloe Nixon  Ticket comment <div>All resolved.</div>
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<div>Thank you <br><br><div dir="ltr">Chloe Nixon </div>
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<div>On 24 Mar 2023, at 11:20, Max &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5903964</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5903964<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mais Hasan : </div>
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<div dir="ltr">Hi Chlo​e,</div>
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<div dir="ltr">Thank you for reaching out to ​Max.<br><br>We sincerely apologize for any inconvenience caused and for the delay​.<br><br>We would like to inform you that after checking your order 9420755653, and according to the information available to us, it turns that your order was successfully delivered on ​3/22/23, so could you please confirm if you have received the items?<br><br>Once again please accept our full apology for the delay.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903964