Subject: New Reply Received - Re: Your return request has been cancelled
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 16:56:14 +0000 (UTC)

Hi Mais Hasan,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div>Hi Max,
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<div>I’m still waiting for an update regarding the refund for the two orders.</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 22 Mar 2023, at 08:30, Max &lt;[email-masked]&gt; wrote:<br>
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Hi Hira,
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<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">Thank you for reaching out to Max and giving us the opportunity to help you.</div>
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<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">We sincerely apologize for the inconvenience caused to you.</div>
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Thank you for your response.</div>
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<div dir="ltr">We have shared the information with our warehouse team and forwarded your concern, once we receive an update we will get back to you.</div>
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<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">We request you to please allow us some time so we can work on this and do the needful.</div>
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<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">We appreciate your patience.</div>
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<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">Thank You,</div>
<div dir="ltr" style="">Max Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5804263