Subject: Ticket Assigned - Conversation with Rostan
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 13:29:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rostan Rostan                    Hello good afternoon  I have a account on max but I don’t no Why my account was not working im trying to resend the password but I didn’t get any mail to max           05:13 PM, 23rd Mar                   Mais                   Hi Rosten, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:14 PM, 23rd Mar                   Mais                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email address (in small letters). 3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received. 4. Click on the password reset link and change your password. 5. You can login now with your new password           05:14 PM, 23rd Mar                   Mais                   Is there anything else I can assist you with?           05:16 PM, 23rd Mar                     Rostan                    Sorry I try this but didn’t work it           05:18 PM, 23rd Mar                   Mais                   Could you please share with us screenshot about the issue you have faced?           05:23 PM, 23rd Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           05:24 PM, 23rd Mar                     Rostan                             05:24 PM, 23rd Mar                   Mais                   Could you please share with us your email?           05:25 PM, 23rd Mar                     Rostan                    Ok           05:25 PM, 23rd Mar                     Rostan                    [email-masked]           05:26 PM, 23rd Mar                   Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             05:26 PM, 23rd Mar                   Mais                   We will get in touch with you at the soonest we can           05:26 PM, 23rd Mar                     Rostan                    Ok thank you           05:27 PM, 23rd Mar                   Mais                   Is there anything else I can assist you with?           05:28 PM, 23rd Mar                     Rostan                    Ok           05:29 PM, 23rd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:29 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5915064