Subject: Ticket Assigned - Conversation with Live And Let Live
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 13:13:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Live And Let Live Live And Let Live                    Hi           05:01 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:01 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:01 PM, 23rd Mar                     Live And Let Live                    1           05:01 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    Hello Live And Let Live , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:01 PM, 23rd Mar                     Live And Let Live                    1           05:02 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:02 PM, 23rd Mar                     Live And Let Live                    9421412906           05:03 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            05:03 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:03 PM, 23rd Mar                     Live And Let Live                    2           05:04 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:04 PM, 23rd Mar                     Live And Let Live                    1           05:04 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:04 PM, 23rd Mar                     Live And Let Live                    [email-masked]           05:05 PM, 23rd Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:05 PM, 23rd Mar                     Live And Let Live                    Okk           05:05 PM, 23rd Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:05 PM, 23rd Mar                   Mais                   We can see that you have contacted us regarding your order 9421412906           05:05 PM, 23rd Mar                     Live And Let Live                    Yes           05:05 PM, 23rd Mar                     Live And Let Live                    My delivery status said it's delivered but where           05:06 PM, 23rd Mar                     Live And Let Live                    I got the call           05:06 PM, 23rd Mar                     Live And Let Live                    For the address but           05:06 PM, 23rd Mar                     Live And Let Live                    No one came           05:06 PM, 23rd Mar                   Mais                   As per our records the order has been delivered on 23-3-23, could you please check with your family members?           05:06 PM, 23rd Mar                     Live And Let Live                    And my status changed to delivered           05:07 PM, 23rd Mar                     Live And Let Live                    No one except me           05:07 PM, 23rd Mar                   Mais                   Please give me a minute to check.           05:07 PM, 23rd Mar                     Live And Let Live                    Sure           05:08 PM, 23rd Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             05:09 PM, 23rd Mar                   Mais                   We will get in touch with you at the soonest we can.           05:09 PM, 23rd Mar                     Live And Let Live                    Sure an waiting           05:10 PM, 23rd Mar                   Mais                   Is there anything else I can assist you with?           05:10 PM, 23rd Mar                     Live And Let Live                    That's okk am just waiting for your reply           05:11 PM, 23rd Mar                   Mais                   We thanks your patience and understanding, we will update you at the soonest.           05:11 PM, 23rd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:13 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5914979