Subject: Ticket Assigned - Conversation with Dima
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 12:17:58 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dima Dima                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  dima Bot:  Hi dima, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421476366 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032323001917     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0501400613            04:05 PM, 23rd Mar                   Mais                   Hi Dima, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:09 PM, 23rd Mar                     Dima                    Heelo mais           04:09 PM, 23rd Mar                   Mais                   We can see that you have contacted us regarding your order 9421476366           04:09 PM, 23rd Mar                   Mais                   We have checked for you and found via your order tracking number that your order 9421476366 has been out for delivery on 23-3-23, and we hope it will be delivered to you as soon as possible.           04:09 PM, 23rd Mar                     Dima                    Yes, I really need to know if I will receive it before 5 pm           04:09 PM, 23rd Mar                     Dima                    Before 5 pm? I need to know dear           04:10 PM, 23rd Mar                   Mais                   Kindly note that you will be contacted by the courier before delivering the order, so please arrange with him to deliver your items at your specified time           04:11 PM, 23rd Mar                     Dima                    No one contacted me yet, can you provide me with his number           04:12 PM, 23rd Mar                   Mais                   Please note that we do not have the courier's numbers, however he will call you at the soonest just please allow us the time so that we can do the needful           04:14 PM, 23rd Mar                   Mais                   Is there anything else I can assist you with?           04:15 PM, 23rd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:17 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5914679