Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 12:15:24 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi Hamza I'm traying to reach you and nobody answer me           03:53 PM, 23rd Mar                     User                    Try to call me plz 95544669           03:54 PM, 23rd Mar                     User                    My order supose to arrive yesterday           03:54 PM, 23rd Mar                   Mais                   Good afternoon Dear customer, Thank you for contacting Home centre. My name is Mais, I will be happy to help you.           03:56 PM, 23rd Mar                   Mais                   Could you please share your order number so that I can assist you further?           03:56 PM, 23rd Mar                     User                             03:57 PM, 23rd Mar                     User                    Plz call me I cant reach you by messaging           03:58 PM, 23rd Mar                   Mais                   Kindly note that we are the chat team and you can contact on 1860190           03:59 PM, 23rd Mar                   Mais                   As well, you can confirm your contact number and your address so that we can arrange the delivery process from our end and assist you to the fullest.           04:00 PM, 23rd Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:01 PM, 23rd Mar                   Mais                   I have not received a response from you still, please confirm if we are still connected?           04:02 PM, 23rd Mar                     User                    Try to understand dear nobody answer us what can we do?           04:03 PM, 23rd Mar                     User                    Otherwise I will cancell the order whats this ? This is the way to deal with the customer??!           04:05 PM, 23rd Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           04:06 PM, 23rd Mar                   Mais                   We kindly ask you to please confirm your contact number and your address, so that we can do the needful and assist you to the fullest.           04:06 PM, 23rd Mar                     User                    Abu fatera block 6 st.178 house76           04:07 PM, 23rd Mar                     User                    95544669           04:08 PM, 23rd Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             04:09 PM, 23rd Mar                   Mais                   We will get in touch with you at the soonest we can           04:09 PM, 23rd Mar                   Mais                   Is there anything else I can assist you with?           04:10 PM, 23rd Mar                     User                    No thnx           04:14 PM, 23rd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           04:15 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5914668