Subject: Ticket Assigned - Conversation with Shadi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 12:59:29 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shadi Shadi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  shadi Bot:  Hi shadi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421100310 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509860861            04:52 PM, 22nd Mar                     Shadi                    ?           04:52 PM, 22nd Mar                   Mais                   Hi Shadi, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:55 PM, 22nd Mar                   Mais                   We can see that you have contacted us regarding your order 9421100310           04:55 PM, 22nd Mar                   Mais                   As per our records the order has been delivered in 21-3-23, could you please confirm that?           04:55 PM, 22nd Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:57 PM, 22nd Mar                   Mais                   I have not received a response from you still, please confirm if we are still connected?           04:58 PM, 22nd Mar                   Mais                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           04:59 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5909609