Subject: Ticket Assigned - Conversation with Sally A
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 12:27:44 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sally A Sally A                    Hello           04:12 PM, 22nd Mar                   Mais                   Hi Sally, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:14 PM, 22nd Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:16 PM, 22nd Mar                     Sally A                    Yes i returned two dresses           04:16 PM, 22nd Mar                     Sally A                    But are not showing ‘returned on app’           04:16 PM, 22nd Mar                     Sally A                             04:17 PM, 22nd Mar                   Mais                   Please give me a minute to check.           04:18 PM, 22nd Mar                   Mais                   Kindly note that as per our records, the items have been returned, and we have processed the refund for  the item Checked V-neck Dress with Short Puff Sleeves           04:21 PM, 22nd Mar                   Mais                   And regarding this item Printed Midi Shirt Dress with Long Sleeves and Belt, could you please confirm if you have handed it the courier with the same items or with items from another order?           04:22 PM, 22nd Mar                     Sally A                    I handed 5 items           04:22 PM, 22nd Mar                     Sally A                    Including the midi shirt dress with its belt           04:22 PM, 22nd Mar                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:24 PM, 22nd Mar                   Mais                   We will get in touch with you at the soonest we can           04:24 PM, 22nd Mar                   Mais                   Is there anything else I can assist you with?           04:25 PM, 22nd Mar                     Sally A                    No thank you           04:26 PM, 22nd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:27 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5909382