Subject: Ticket Assigned - Conversation with ™
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 12:16:47 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ™ ™                    Hello           04:02 PM, 22nd Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:03 PM, 22nd Mar                     ™                    I have shipment its not shipping yet           04:03 PM, 22nd Mar                     ™                    9420379999           04:03 PM, 22nd Mar                   Mais                   Please give me a minute to check.           04:07 PM, 22nd Mar                   Mais                   We would like to inform you that your order 9420379999 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           04:09 PM, 22nd Mar                     ™                    I didnt receive any notification from you Even in the Max app its show to me still preparing           04:10 PM, 22nd Mar                   Mais                   Kindly note that you can use this conversation as a proof, and we are really sorry for this.           04:13 PM, 22nd Mar                   Mais                   Is there anything else I can assist you with?           04:14 PM, 22nd Mar                     ™                    No           04:15 PM, 22nd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:16 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5909308