Subject: Ticket Assigned - Conversation with KÄ K Ä كاكا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 11:49:37 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with K Ä K Ä              كاكا K Ä K Ä              كاكا                    Hello           03:35 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:35 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                    Hello K Ä K Ä              كاكا , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:35 PM, 22nd Mar                     K Ä K Ä              كاكا                    Agent           03:35 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                    Hi K Ä K Ä              كاكا , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:35 PM, 22nd Mar                     K Ä K Ä              كاكا                    5           03:36 PM, 22nd Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:36 PM, 22nd Mar                     K Ä K Ä              كاكا                             03:37 PM, 22nd Mar                     K Ä K Ä              كاكا                             03:37 PM, 22nd Mar                     K Ä K Ä              كاكا                    I cant use my smiles voucher, what will i do?           03:37 PM, 22nd Mar                   Mais                   Hi Veronica, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:43 PM, 22nd Mar                   Mais                   Could you please elaborate the way you have this voucher from?           03:43 PM, 22nd Mar                     K Ä K Ä              كاكا                    Smiles app(etisalat)           03:43 PM, 22nd Mar                     K Ä K Ä              كاكا                             03:44 PM, 22nd Mar                   Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             03:44 PM, 22nd Mar                   Mais                   We will get in touch with you at the soonest we can           03:44 PM, 22nd Mar                     K Ä K Ä              كاكا                    Okay please           03:45 PM, 22nd Mar                   Mais                   Is there anything else I can assist you with?           03:45 PM, 22nd Mar                     K Ä K Ä              كاكا                    Any reference number for my concern?           03:45 PM, 22nd Mar                   Mais                   Kindly note that we will get in touch with you through your email and you will receive all the information.           03:48 PM, 22nd Mar                     K Ä K Ä              كاكا                    Okay thanks Again           03:48 PM, 22nd Mar                     K Ä K Ä              كاكا                    Thats all           03:48 PM, 22nd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:49 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5909122