Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 11:09:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Where is the order?           02:54 PM, 22nd Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           02:57 PM, 22nd Mar                   Mais                   Could you please share your order number so that I can assist you further?           02:57 PM, 22nd Mar                     User                    8421168713           03:00 PM, 22nd Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:00 PM, 22nd Mar                     User                    That one?           03:00 PM, 22nd Mar                   Mais                   Yes please, allow me a minute to check.           03:00 PM, 22nd Mar                   Mais                   We have ch
 ecked for you and found via your order tracking number that your order 8421168713 has been out for delivery on 22-3-23, and we hope it will be delivered to you as soon as possible.           03:01 PM, 22nd Mar                   Mais                   Please allow us the time so that we can deliver your order successfully.           03:01 PM, 22nd Mar                     User                    At 3           03:02 PM, 22nd Mar                     User                    if possible           03:02 PM, 22nd Mar                     User                    Okay           03:02 PM, 22nd Mar                   Mais                   Kindly note that you will be contacted by the courier before delivering the order, so please arrange with him to deliver your items at your specified time.           03:04 PM, 22nd Mar                   Mais                   Is there anything else I can assist you with?           03:05 PM, 22nd Mar                     User                    No           03:0
 6 PM, 22nd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           03:08 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908842