Subject: Ticket Assigned - Conversation with RIYO
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 11:08:36 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with RIYO RIYO                    Good morning I want to know where is my order           02:51 PM, 22nd Mar                     RIYO                    And I want to cancel my last order in mahaboula and I want to continue and delivery my latest order in Abu halifa           02:52 PM, 22nd Mar                     RIYO                    Where is my order?           02:52 PM, 22nd Mar                   Mais                   Hi Riyo, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:56 PM, 22nd Mar                   Mais                   Could you please share with us the exact order number which you want to cacnel?           02:56 PM, 22nd Mar                   Mais                   Could you please share with us the exact order number which you want to cancel?           02:56 PM, 22nd Mar          
            RIYO                    I want to cancel my order #8421104395 thank you           02:58 PM, 22nd Mar                     RIYO                    And continue my latest order#8421288927 and I want to deliver it now in Abu halifa           02:59 PM, 22nd Mar                   Mais                    We see that you want us to cancel your order 8421104395 . Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order. Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           03:03 PM, 22nd Mar                   Mais                   And regarding the order 8421288927, kindly note that the expected date of delivering it is 22-3-23, so please allow us the time so that we can deliver your items successfully.           03:03 PM, 22nd Mar                   Mais                   Is there anyt
 hing else I can assist you with?           03:05 PM, 22nd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:08 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908841