Subject: Ticket Assigned - Conversation with Amith Ravindran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 12:28:21 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amith Ravindran Amith Ravindran                    Hello           04:14 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:14 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:14 PM, 21st Mar                     Amith Ravindran                    1           04:15 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Hello Amith Ravindran , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:15 PM, 21st Mar                     Amith Ravindran                    1           04:15 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:15 PM, 21st Mar                     Amith Ravindran                    9421080161           04:15 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            04:15 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:15 PM, 21st Mar                     Amith Ravindran                    2           04:16 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:16 PM, 21st Mar                     Amith Ravindran                    1           04:16 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:16 PM, 21st Mar                     Amith Ravindran                    [email-masked]           04:16 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:16 PM, 21st Mar                     Amith Ravindran                    It was showing as i can collect it today but its not yet ready to be collected           04:17 PM, 21st Mar                     Amith Ravindran                    When i was ordering the produxt yesterday           04:17 PM, 21st Mar                     Amith Ravindran                    When i ordered           04:17 PM, 21st Mar                   Mais                   Hi Amith, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:19 PM, 21st Mar                   Mais                   Please give me a minute to check.           04:19 PM, 21st Mar                     Amith Ravindran                    Sure           04:19 PM, 21st Mar                   Mais                   We would like to inform you hat the expected date of the order to be ready for collection is 21-3-23 so please allow us the time and we will do our best to process it as soon as we can           04:21 PM, 21st Mar                   Mais                   As well, you will receive a message when the order will be ready for collection           04:22 PM, 21st Mar                     Amith Ravindran                    Today is 21st           04:22 PM, 21st Mar                     Amith Ravindran                    And. Kindly confirm if size is not fit for can i swap it to another size easily           04:22 PM, 21st Mar                   Mais                   We would like to inform you that you can return the item if it was not fit as well you can check with the store team regarding their return/exchange policy.           04:25 PM, 21st Mar                     Amith Ravindran                    Sure           04:26 PM, 21st Mar                     Amith Ravindran                    ????           04:26 PM, 21st Mar                   Mais                   Is there anything else I can assist you with?           04:26 PM, 21st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           04:28 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903804