Subject: Ticket Assigned - Conversation with D
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 11:25:46 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with D D                    Hello           03:06 PM, 21st Mar                     D                    Please cancel my order           03:06 PM, 21st Mar                     D                    I’ll order again           03:06 PM, 21st Mar                     D                    Cause I’ll change my shoes size           03:07 PM, 21st Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:10 PM, 21st Mar                   Mais                   Could you please confirm if this is the intended order 9421045125?           03:10 PM, 21st Mar                     D                    Yes           03:11 PM, 21st Mar                   Mais                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           03:12 PM, 21st Mar                   Mais                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           03:12 PM, 21st Mar                     D                    Ok           03:13 PM, 21st Mar                   Mais                   Is there anything else I can assist you with?           03:14 PM, 21st Mar                     D                    No           03:14 PM, 21st Mar                     D                    Now if I cancel can’t use first order ???           03:15 PM, 21st Mar                     D                    I mean code sale           03:15 PM, 21st Mar                     D                    First time           03:15 PM, 21st Mar                   Mais                   Kindly note that the code can be used only for one time.           03:15 PM, 21st Mar                     D                    Omg           03:15 PM, 21st Mar                     D                    Why           03:15 PM, 21st Mar                     D                    So don’t cancel           03:15 PM, 21st Mar                     D                    Bring my order           03:15 PM, 21st Mar                     D                    If the size not good           03:16 PM, 21st Mar                     D                    I’ll return by myself           03:16 PM, 21st Mar                     D                    Ok           03:16 PM, 21st Mar                     D                    Call the delivery bring my order please           03:16 PM, 21st Mar                     D                    Tomorrow           03:16 PM, 21st Mar                     D                    Don’t cancel           03:16 PM, 21st Mar                     D                    I need my order           03:16 PM, 21st Mar                     D                    If size not good I’ll Change it by myself           03:17 PM, 21st Mar                     D                    Ok           03:17 PM, 21st Mar                   Mais                   Kindly note that we will process your order at the soonest we can and we did not cancel it.           03:22 PM, 21st Mar                     D                    Ok           03:23 PM, 21st Mar                   Mais                   Is there anything else I can assist you with?           03:24 PM, 21st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:25 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903372