Subject: Ticket Assigned - Conversation with Syeda Rabya
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 11:21:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Syeda Rabya Syeda Rabya                             02:51 PM, 21st Mar                     Syeda Rabya                    It’s this but it’s not on now cuz I m not there in Dubai           02:52 PM, 21st Mar                   Mais                   Hi Syeda, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:55 PM, 21st Mar                   Mais                   Please give me a minute to check.           02:55 PM, 21st Mar                     Syeda Rabya                    Ok           02:56 PM, 21st Mar                   Mais                   Kindly note that regarding the delivery of the order 9420631173 we need you to provide us with active contact number so that we can dens the code in order to collect your items successfully.           03:01 PM, 21st Mar                     Syeda Rabya                    Can v change number now           03:02 PM, 21st Mar                     Syeda Rabya                    Cuz the number I was using is not active now but I can give my sister number shz there in Dubai           03:02 PM, 21st Mar                   Mais                   Please share with us the new contact number           03:05 PM, 21st Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:06 PM, 21st Mar                     Syeda Rabya                    +971 55 524 4772           03:06 PM, 21st Mar                     Syeda Rabya                    This is new number           03:07 PM, 21st Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:07 PM, 21st Mar                   Mais                   We will get in touch with you at the soonest we can           03:07 PM, 21st Mar                     Syeda Rabya                    Ok           03:07 PM, 21st Mar                   Mais                   Is there anything else I can assist you with?           03:07 PM, 21st Mar                     Syeda Rabya                    One more thing is it possible if I give u address nd u can deliver my parcel there??           03:08 PM, 21st Mar                   Mais                   Kindly note that we are unable to change the delivery method of the order after it has been confirmed.           03:12 PM, 21st Mar                     Syeda Rabya                    Ok that’s fine           03:12 PM, 21st Mar                     Syeda Rabya                    Just add my new number           03:12 PM, 21st Mar                   Mais                   Sure we will do the needful in order to assist you to the fullest, just please allow us the time           03:14 PM, 21st Mar                     Syeda Rabya                    Ok           03:14 PM, 21st Mar                   Mais                   Is there anything else I can assist you with?           03:15 PM, 21st Mar                     Syeda Rabya                    No thank you           03:16 PM, 21st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:21 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5903330