Subject: Ticket Assigned - Conversation with Munavar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 10:30:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Munavar Munavar                    Hii           02:13 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:13 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:13 PM, 21st Mar                     Munavar                    1           02:13 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Hello Munavar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:13 PM, 21st Mar                     Munavar                    1           02:13 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:13 PM, 21st Mar                     Munavar                    94202963136           02:14 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           02:14 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            02:14 PM, 21st Mar                     Munavar                    #94202963136           02:14 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            02:14 PM, 21st Mar                     Munavar                    1           02:14 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:14 PM, 21st Mar                     Munavar                    #94202963136           02:14 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           02:14 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            02:14 PM, 21st Mar                     Munavar                    1           02:15 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:15 PM, 21st Mar                     Munavar                    9420963136           02:15 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            02:15 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:15 PM, 21st Mar                     Munavar                    2           02:15 PM, 21st Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:15 PM, 21st Mar                     Munavar                    1           02:15 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:15 PM, 21st Mar                     Munavar                    [email-masked]           02:16 PM, 21st Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:16 PM, 21st Mar                   Mais                   Hi Munavar, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you           02:23 PM, 21st Mar                     Munavar                    My order is still not ready for collection           02:24 PM, 21st Mar                   Mais                   We would like to inform you that the expected date of the order to be ready for collection is 21-3-23 so please allow us the time and we will do our best to process the order as soon as we can           02:28 PM, 21st Mar                   Mais                   Knowing that you will receive a message when the order will be ready for collection.           02:28 PM, 21st Mar                     Munavar                    Thanks for the update           02:29 PM, 21st Mar                   Mais                   Is there anything else I can assist you with?           02:30 PM, 21st Mar                     Munavar                    No           02:30 PM, 21st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:30 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5902990