Subject: Ticket Assigned - Conversation with Alaa
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 21 Mar 2023 10:29:58 +0000 (UTC)

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alaa Alaa                    Hello           02:10 PM, 21st Mar                     Alaa                    I did order and collect           02:10 PM, 21st Mar                     Alaa                    Since last week           02:10 PM, 21st Mar                     Alaa                    Until now i did not receive any reply           02:10 PM, 21st Mar                     Alaa                    Whats wrong please?           02:10 PM, 21st Mar                     Alaa                             02:12 PM, 21st Mar                   Mais                   Hi Alaa, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:17 PM, 21st Mar                   Mais                   Please give me a minute to check.           02:17 PM, 21st Mar                     Alaa                    Ok           02:17 PM, 21s
 t Mar                   Mais                   We would like to inform you that your order 9420084230 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:25 PM, 21st Mar                   Mais                   Is there anything else I can assist you with?           02:27 PM, 21st Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           02:29 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5902981