Subject: Note Added - [#5841414] Conversation with Reem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 16:53:05 +0000

Hi ,    Youraj Kinhikar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5841414    Subject:  Conversation with Reem   Requester: Reem    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">FYI and A</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> 20 March 2023 10:54<br>
<b>To:</b> Youraj Kinhikar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Reddy Prasad &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5841414] - Conversation with Reem</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please update us on this issue on a priority. </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Issue description: The customer returned items to the store, and he was refunded as a voucher but the voucher can't be redeemed, as well they did not give him a return slip, only
 the voucher as per the attached image, so please check and advise.  <br>
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Customer's name: Reem Melfi Al-Dihani<br>
Customer's contact number: 66808328<br>
Store name: Centrepoint Aleaqila<br>
Voucher code: *********48293677374<br>
Date of returning/visiting: 1-2-23<br>
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Thanks for your help!<br>
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Regards,<br>
Mais.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5841414:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044015275620'>attachment.eml</a>