Subject: Ticket Assigned - Conversation with Jonjon
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 13:53:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jonjon Jonjon                             05:42 PM, 20th Mar                     Jonjon                             05:43 PM, 20th Mar                   Mais                   Hi Jonjon, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:43 PM, 20th Mar                     Jonjon                    My order           05:44 PM, 20th Mar                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           05:45 PM, 20th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           05:46 PM, 20th Mar                   Mais                   I have not received a response from you still, please confirm if we are still connected?           05:48 PM, 20th Mar                     Jonjon                             05:49 PM, 20th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             05:49 PM, 20th Mar                   Mais                   We will get in touch with you at the soonest we can.           05:49 PM, 20th Mar                   Mais                   Is there anything else I can assist you with?           05:51 PM, 20th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:52 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5898846