Subject: Ticket Assigned - Conversation with Maria Corrales-Cairns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 12:40:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maria Corrales-Cairns Maria Corrales-Cairns                    Hi I am trying to track my delivery but can't seem to find any contact details to whom I can call           04:32 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:32 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:32 PM, 20th Mar                     Maria Corrales-Cairns                    1           04:32 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Hello Maria Corrales-Cairns , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:32 PM, 20th Mar                     Maria Corrales-Cairns                    1           04:33 PM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:33 PM, 20th Mar                     Maria Corrales-Cairns                    9420787692           04:33 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032023001402    You can also easily track your order from My Account > Order History.             04:33 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:33 PM, 20th Mar                     Maria Corrales-Cairns                    2           04:33 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:33 PM, 20th Mar                     Maria Corrales-Cairns                    1           04:34 PM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:34 PM, 20th Mar                     Maria Corrales-Cairns                    [email-masked]           04:34 PM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:34 PM, 20th Mar                   Mais                   Hi Maria, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:35 PM, 20th Mar                   Mais                   We can see that you have contacted us regarding your order 9420787692           04:35 PM, 20th Mar                   Mais                   We have checked for you and found via your order tracking number that your order 9420787692 has been out for delivery on 20-3-23, and we hope it will be delivered to you as soon as possible.           04:36 PM, 20th Mar                   Mais                   Please allow us the time so that we can deliver the order successfully.           04:36 PM, 20th Mar                     Maria Corrales-Cairns                    Our office will be closed at 5pm           04:36 PM, 20th Mar                   Mais                   Kindly note that you will be contacted by the courier before delivering the order so please arrange with him to deliver the order at your specified time and to your specified place.           04:37 PM, 20th Mar                   Mais                   Is there anything else I can assist you with?           04:38 PM, 20th Mar                     Maria Corrales-Cairns                    Will he be able to deliver it today to another location if our office will be closed on his time of delivery?           04:38 PM, 20th Mar                   Mais                   Yes sure, just please arrange with him, and in case you have faced any issue lease contact us again so that we can do the needful from our end.           04:39 PM, 20th Mar                     Maria Corrales-Cairns                    Ok thanks Mais           04:39 PM, 20th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:40 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5898338