Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 12:22:48 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                             04:04 PM, 20th Mar                     User                             04:04 PM, 20th Mar                     User                             04:04 PM, 20th Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           04:08 PM, 20th Mar                   Mais                   Kindly share with us the order number along with the names of the items as they are on the site so that we can check for you further           04:09 PM, 20th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:10 PM, 20th Mar                     User                    Yes           04:11 PM, 20th Mar                     User                    I just call them and they 
 asked me to send the product pic           04:12 PM, 20th Mar                     User                    And the order no           04:12 PM, 20th Mar                     User                    The order no is           04:13 PM, 20th Mar                     User                    8420818026           04:13 PM, 20th Mar                     User                             04:15 PM, 20th Mar                   Mais                   We can arrange a return process for this item, could you please confirm if your wish about this?           04:16 PM, 20th Mar                     User                    Yes plz           04:18 PM, 20th Mar                   Mais                   We would like to inform you that a return request has been created for the product from the order  8420818026 dated on 20-3-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           04:19 PM, 20th Mar                     User                    Thank you           04:
 20 PM, 20th Mar                   Mais                   Is there anything else I can assist you with?           04:20 PM, 20th Mar                     User                    No thanks alot           04:21 PM, 20th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           04:22 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5898231