Subject: Ticket Assigned - Conversation with Dagmara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 11:31:59 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dagmara Dagmara                    058 59 69 560           03:16 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:16 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Hello Dagmara , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:16 PM, 20th Mar                     Dagmara                    2           03:17 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:17 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:17 PM, 20th Mar                     Dagmara                    2           03:17 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:17 PM, 20th Mar                     Dagmara                    1           03:17 PM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:17 PM, 20th Mar                     Dagmara                    [email-masked]           03:17 PM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:18 PM, 20th Mar                     Dagmara                    I got disconnected from my previous chat. Pls see the details of my problem           03:20 PM, 20th Mar                     Dagmara                             03:20 PM, 20th Mar                   Mais                   Hi Dagmara, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:23 PM, 20th Mar                   Mais                   Could you please confirm your contact number and your address?           03:23 PM, 20th Mar                     Dagmara                    058 59 69 560           03:24 PM, 20th Mar                     Dagmara                    Al Furjan Quortaj, villa 1251, Dubai           03:24 PM, 20th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:26 PM, 20th Mar                   Mais                   We will get in touch with you at the soonest we can           03:26 PM, 20th Mar                     Dagmara                    Ok thank you           03:27 PM, 20th Mar                   Mais                   Is there anything else I can assist you with?           03:29 PM, 20th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:31 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5897910