Subject: Ticket Assigned - Conversation with Jalt
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 11:15:45 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jalt Jalt                    Sorry, Order 8420964503 was not processed successfully.           03:01 PM, 20th Mar                     Jalt                    Why?           03:01 PM, 20th Mar                   Mais                   Hi Jalt, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:07 PM, 20th Mar                   Mais                   Please give me a minute to check.           03:07 PM, 20th Mar                   Mais                   Please note that your order 8420964503  has not been processed successfully. Due to failure of payment by the bank. You may have received a message from the bank informing you that the payment has been approved successfully.  However, a problem occurred while completing the purchase. In the event that your account has already been debited and the amount has not
  yet been returned, please contact the bank and provide us with the deduction transaction number, so that we can serve you fully.           03:10 PM, 20th Mar                   Mais                   Knowing that you have a new order 8420964586 dated on 20-3-23 with a value of KWD16.65 and it paid by KNET. It is under delivery and will be delivered to you as soon as possible.           03:11 PM, 20th Mar                     Jalt                    OK           03:13 PM, 20th Mar                   Mais                   Is there anything else I can assist you with?           03:13 PM, 20th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:15 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5897804