Subject: Ticket Assigned - Conversation with Chris Dona
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 10:44:56 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chris Dona Chris Dona                    Hi           02:37 PM, 20th Mar                     Chris Dona                    I made an order on max           02:37 PM, 20th Mar                     Chris Dona                             02:37 PM, 20th Mar                   Mais                   Hi Chris, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:38 PM, 20th Mar                     Chris Dona                    Hi           02:39 PM, 20th Mar                     Chris Dona                    2 items of this order was returned yesterday           02:39 PM, 20th Mar                     Chris Dona                    But still we didn't get any update           02:40 PM, 20th Mar                   Mais                   Regarding the retuned items from the order 9420390356, we would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           02:40 PM, 20th Mar                     Chris Dona                    And the shukran pay is not updated           02:40 PM, 20th Mar                     Chris Dona                    Oh           02:40 PM, 20th Mar                     Chris Dona                    That's too much time           02:40 PM, 20th Mar                     Chris Dona                    I should have returned it at your shop then           02:40 PM, 20th Mar                   Mais                   Please accept our full apology for the delay, kindly allow us 24-48 hours as a maximum so that the refund can be processed           02:41 PM, 20th Mar                   Mais                   And we will do our best to process it as soon as we can.           02:41 PM, 20th Mar                     Chris Dona                    One of your customer service people told me to return through the pickup and it is easier           02:41 PM, 20th Mar                     Chris Dona                    I wanted to purchase 2 other things using the points           02:41 PM, 20th Mar                     Chris Dona                    As the size was not correct earlier           02:41 PM, 20th Mar                   Mais                   Please note that we will do our best to process it on a priority.           02:42 PM, 20th Mar                     Chris Dona                    Thank you ?           02:42 PM, 20th Mar                   Mais                   Is there anything else I can assist you with?           02:43 PM, 20th Mar                     Chris Dona                    No thanks           02:43 PM, 20th Mar                     Chris Dona                    ☺️           02:43 PM, 20th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           02:44 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5897578