Subject: New Reply Received - Product information
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 05:12:26 +0000 (UTC)

Hi Mais Hasan,  The customer has responded to the ticket.  Product information  Ticket comment <div style="font-family: inherit; font-size: inherit; color: inherit; background-color: transparent">
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Thanks. Please try to hire professional staff. 
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<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 18, 2023 9:20 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Product information
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5862325</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5862325<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Mais Hasan : </div>
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<div dir="ltr">Hi Anum​,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for contacting ​Centrepoint.<br>
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We are really sorry to hear that you were not treated well by our store employee. This is definitely not the experience we want our customers to have when they shop with us.<br>
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We take such matters very seriously. We have now sent the feedback to our store and they will definitely take action on the matter.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Your feedback is important for us to raise the quality of our services, we thank you for sharing it with us and we will always work to improve the level of service to meet your expectations.</div>
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<div dir="ltr">We thank you for your patience and we are looking forward to serve you later.<br>
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Again, please accept our sincere apologies for this.<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5862325