Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 17:17:20 +0000 (UTC)

Hi Mais Hasan,  The customer has responded to the ticket.  Returns  Ticket comment <div>
<div style="border-color:rgb(255,255,255)" dir="auto">Dear Support Team,</div>
<div style="border-color:rgb(255,255,255)" dir="auto"><br></div>
<div style="border-color:rgb(255,255,255)" dir="auto">This issue is taking a long way to be resolved, I don’t think shukran points will equal the held amount in my credit.</div>
<div style="border-color:rgb(255,255,255)" dir="auto">Thus, I‘m asking you again to issue a voucher for me with the same amount to use in store or transfer the amount back to my bank account.</div>
<div style="border-color:rgb(255,255,255)" dir="auto"><br></div>
<div style="border-color:rgb(255,255,255)" dir="auto">Regards,</div>
<div style="border-color:rgb(255,255,255)" dir="auto">Qassim Al Balushi</div>
<div style="border-color:rgb(255,255,255)" dir="auto"><br></div>
<div style="border-color:rgb(255,255,255)" dir="auto"><br></div>
</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 18 Mar 2023 at 1:46 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Hi Qassim,<br><br>Thank you for reaching out to Centrepoint and giving us the opportunity to serve you.<br><br>You can use your my credit account for in-store purchase. To use my credit for offline purchase we advise you to kindly enable shukran pay option through the shukran application.<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>If you face any issue while enabling your Shukran pay option then please contact the Shukran support team on  800–7485726, or email at <a href="mailto:[email-masked]" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' rel="noreferrer">[email-masked]</a> to update your card information.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>After contacting the shukran team if you still face any issue kindly get back to us.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>Thank you,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Centrepoint Support Team<br>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5823477