Subject: Ticket Assigned - Conversation with Muhammad QASIM
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 13:13:27 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammad QASIM Muhammad QASIM                    Hello           04:49 PM, 18th Mar                     Muhammad QASIM                    Max team           04:49 PM, 18th Mar                     Muhammad QASIM                    I have purchased online 1 pair of shoes and it’s 42 numbers and it’s small           04:49 PM, 18th Mar                     Muhammad QASIM                    I would like to change it with 43 numbers asap           04:50 PM, 18th Mar                     Muhammad QASIM                    Thanks           04:50 PM, 18th Mar                   Mais                   Hi Muhammad, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:51 PM, 18th Mar                   Mais                   Kindly note that we can arrange a return process for the item, and we will process the refund           04:51 PM, 18th Mar                     Muhammad QASIM                    Yes please           04:51 PM, 18th Mar                   Mais                   Then you can re order the item you wish with your specified size           04:52 PM, 18th Mar                   Mais                   Please share with us the name of the item and the order number           04:52 PM, 18th Mar                     Muhammad QASIM                    The one I get ???           04:52 PM, 18th Mar                   Mais                   Yes please.           04:53 PM, 18th Mar                     Muhammad QASIM                    9419953025           04:54 PM, 18th Mar                   Mais                   We would like to inform you that we have created a return request for the item           04:57 PM, 18th Mar                   Mais                   You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.           04:57 PM, 18th Mar                     Muhammad QASIM                    Yes please           04:57 PM, 18th Mar                     Muhammad QASIM                    I am waiting           04:58 PM, 18th Mar                   Mais                   Kindly note that we have already created the return. We request you to please click on that link and fill your address and contact details so that we can collect your item as soon as we can           04:58 PM, 18th Mar                     Muhammad QASIM                    But till now I did not receive an email           04:59 PM, 18th Mar                     Muhammad QASIM                    [email-masked]           04:59 PM, 18th Mar                     Muhammad QASIM                    Is my mail           05:00 PM, 18th Mar                   Mais                   Could you please check the junks emails?           05:02 PM, 18th Mar                     Muhammad QASIM                    No           05:03 PM, 18th Mar                     Muhammad QASIM                    There still no any mail           05:04 PM, 18th Mar                   Mais                   Please give me a minute to check.           05:04 PM, 18th Mar                     Muhammad QASIM                    Yes please           05:04 PM, 18th Mar                   Mais                   Kindly note that we have sent the link to your email [email-masked]           05:05 PM, 18th Mar                   Mais                   Is there anything else I can assist you with?           05:06 PM, 18th Mar                     Muhammad QASIM                    Yes this is my email           05:06 PM, 18th Mar                     Muhammad QASIM                    But why I can’t receive from you mail           05:07 PM, 18th Mar                   Mais                   Can you please check again your junks?           05:07 PM, 18th Mar                     Muhammad QASIM                    Yes I received           05:09 PM, 18th Mar                     Muhammad QASIM                    Now           05:09 PM, 18th Mar                   Mais                   Is there anything else I can assist you with?           05:11 PM, 18th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:13 PM, 18th Mar                     Muhammad QASIM                    Thanks           05:13 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5868960